Explosive, flammable or toxic substances are prohibited.

Perforating and sharp objects may only be carried in checked baggage.

Medications are allowed in the hand luggage, along with the medical prescription.

If the luggage is damaged or violated, contact the airline as soon as you notice the problem.


Hand luggage

The sum of height, width and length dimensions may not surpass 115 cm or weigh more than 5 kg. If that limit is surpassed, the airline may require you to check your hand luggage.


It is not recommended to place valuable goods in the baggage to be checked. If that is necessary, you must declare the value of goods at check-in, presenting the corresponding invoice. The company charges an extra fee and takes responsibility for the goods.


Checked baggage

The limit of weight for checked baggage varies according to the size of airplane and the ticket class. For domestic flights the average is 23 kg. The airline may charge up to 0.5% of the ticket fare for extra kilo and even refuse to transport or send it in another flight. Special baggage items, such as musical instruments or surf boards, are included in the baggage quota.